Privacy Policy

Treatflow is studio software for beauty salons and aesthetic clinics. We process personal data in line with the GDPR. The German privacy statement at /datenschutz is the legally complete version. This English page summarises the points studios and clients ask about most often.

1. Controller

Controller for this website and the Treatflow application:

Treatflow
Olcay Elikci
Bahnhofstrasse 17
5500 Bischofshofen, Austria
Email: hello@treatflow.io

2. Where data is hosted

Treatflow is hosted on EU servers (Frankfurt). Connections are SSL-encrypted. We keep daily backups. Hosting is designed for GDPR. We do not sell client data and we are not a booking marketplace.

3. Data we process

Website visitors: IP address, time of access, browser, referrer – needed to deliver and secure the site.

Contact and trial signup: name, email, studio details you submit.

Inside the app (studio data): client records, appointments, forms, signatures, treatment notes, photos and billing data that a studio stores. The studio is typically the controller for its client data; Treatflow acts as processor under a data processing agreement.

4. Purposes and legal bases

  • Providing the website and software (contract / legitimate interest)
  • Account, billing and support (contract)
  • Legal obligations (tax, accounting)
  • Optional analytics and marketing cookies only with consent

5. Your rights

Depending on applicable law you may request access, rectification, erasure, restriction, portability and object to processing. You can lodge a complaint with a supervisory authority. Austrian authority: Datenschutzbehörde. Contact us at hello@treatflow.io.

6. Full German statement

For cookies, processors, retention and the complete legal text see the German privacy policy.