Visual builder
Trigger, wait times, message and condition via drag & drop.
- Clear overview
- Multiple stages
- Quick to adjust
Client workflows
Multi-step automations
Build aftercare, reactivation and follow-up sequences – with wait times, conditions and automatic emails.
- Visual builder
- Automatic emails
- Stops when the client rebooks
14 days freeNo credit cardNo commission4.6/5 on Google · 500+ salons & clinics
The short answer
How do I automate aftercare and follow-ups in my beauty salon?
With client workflows in Treatflow you build multi-step sequences: for example, wait 2 days after the treatment, ask how the client is doing, check whether she has rebooked and only then send an invitation for a follow-up appointment. You stay in touch without chasing anyone manually.
Updated on By Olcay Elikci, Founder
Sequences that run on their own
Instead of single reminders, you build sequences – made for aftercare, reactivation and follow-ups with several steps.
Aftercare without extra work
Automatically ask how the skin is doing – and offer the follow-up appointment if the client is interested.
Win back inactive clients
After 60–90 days without a visit, an invitation goes out to bring them back – personal and at the right moment.
Smart branching
Check whether the client has rebooked. If so, the workflow stops – no duplicate messages.
How it works
Your first workflow in three steps.
- 1
Choose a trigger
Start, for example, when an appointment ends or when a client hasn't visited for a while.
- 2
Connect the steps
Arrange wait times, messages and conditions in the visual builder.
- 3
Activate
Treatflow runs the sequence and sends the messages by email.
What you get
Everything for multi-step client communication – clear and easy to control.
Email messages
Each step reaches your clients in their inbox.
- Your own text
- Sent automatically
Wait times
Days or hours between steps – to match your salon's routine.
- Aftercare timing
- Reactivation
- Nothing to remember
Conditions
Check for new bookings, for example, and stop the sequence in time.
- No duplicate emails
- Smart branching
- More relevance
Aftercare sequences
A first check-in, then optionally a follow-up appointment – only when it makes sense.
- Stronger loyalty
- Fewer no-shows later
- More repeat appointments
Reactivation
Automatically invite clients back after a longer break.
- 60–90 days
- Personal
- No spreadsheet chaos
Already tried by 500+ salons & clinics
“Outstanding support – always kind, friendly and quick to find a solution. Highly recommended!”
Velura Saarburg·Laser hair removal
“Unbeatable value and intuitive to use. My feature request was built within a day!”
Stefanie R.·Local Guide
“Switched from Phorest – excellent value for money. I'd recommend it without hesitation.”
Sharon U.·Beauty salon
Google reviews, translated from German.
Frequently asked questions about client workflows
What are client workflows in Treatflow?
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Client workflows are multi-step automations: you build sequences with a trigger, wait times, messages and conditions. Aftercare, reactivation and follow-ups then run automatically – without you writing every message by hand.
How are workflows different from simple reminders?
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Simple messages (such as appointment reminders) are one trigger and one message. Workflows are made for sequences with several steps and branches – for example: check in after the treatment, wait, check whether the client has rebooked and only then send a second message.
Which channel do workflow messages use?
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Workflow steps are sent by email. Appointment reminders are still set up separately as standard messages.
Can a workflow stop when the client rebooks?
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Yes. You can set conditions, for example checking whether the client has booked again since the last appointment. If so, the sequence stops – you stay in touch without sending duplicate messages.
Which workflows are good to start with?
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Popular choices are: aftercare 1–2 days after the treatment, reactivation after 60–90 days without a visit, and multi-step aftercare with a second message only if no follow-up appointment has been booked yet.
Ready to automate your client follow-ups?
Try it free for 14 days – aftercare and reactivation without manual chasing.