New21 August 2026
Customer workflows: multi-step automations
Build aftercare, reactivation and follow-ups visually — with waits, conditions and a stop on new bookings.
Workflows let you reach customers at the right time — without following up by hand.
- Visual builder with trigger, wait, message and condition
- Send by email and optionally WhatsApp
- A new booking can stop the sequence automatically
- Ideal for aftercare, reactivation and birthdays
Simple appointment reminders stay under “Simple messages”. You will find a step-by-step guide in Help.